Look for a Help, FAQ, Support or Contact Us link on the Coursera page or go to this link: https://learner.coursera.help/hc/en-us/sections/201907016. You'll need to contact Apple to request a refund. The refund was with the caveat that it was a one time event. How do I get a refund for a FutureLearn course? If you did not receive a refund by March 30th, please contact us at email@example.com Coursera cannot refund payments made through the mobile app or payments processed by third parties. Some Coursera Plus subscriptions may have a … Yet, if I cannot get ahold of someone via email I will take punitive steps to see to it that I receive my refund. I signed up with Class Central, but have not received any emails. Refunds for Large Organizations You can enroll into these courses by using “Full Course, No Certificate” option. The videos won’t play/the quiz button won’t work/I can’t access course pages etc. If you don't see this option, the refund deadline has passed. How do I change my Class Central password? You can contact Coursera via the Learner Help Center to request a refund for a Coursera Plus subscription payment within fourteen days. UPDATE: If you have been notified of a plagiarism violation and have reached out to us already, please DO NOT send additional emails/chats as it will delay our response. Class Central's Help Center represents our best effort to answer the most common questions new learners face. https://learner.coursera.help/hc/en-us/sections/201907016, The 100 Most Popular Courses During the Pandemic. You'll get a confirmation email when we get your refund request. Coursera disclaims any responsibility or liability related to any third party marketplace's refund policy or the third party's compliance or noncompliance with such policy. ... Coursera has more than 3,900 courses, 13 professional certificates and 20 degrees available. If you'd like to continue in the free version of the course, you'll need to re-enroll. Learn about the announcement and promotional tools. It's so hard to find a contact with their customer services. I need the 'live chat', and no matter how many hurdles I pass 'Live Chat' is nowhere to be found. Coursera provides a refund on a course within two weeks of enrolment. So the bottom line is that if there was a course I really wanted to take from Coursera I would be careful with how it is charged. Coursera will allow you to access full study material and submit required assessments. I REALISE THAT YOU HAVE LOCKED OUT THE USER/CUSTOMER ABILITY TO CONTACT YOU TO GET A REFUND FOR A PRE-CANCELLED COURSE. How much do Udacity courses and Nanodegrees cost? You will get your fin… Coursera does not have a phone number. Here’s a recap of some of this year’s main developments. Note that if you’ve earned any Certificate using Coursera Plus subscription during those 14 days, it would be revoked. The course I have chosen is not currently running. To get a full refund of your Coursera Plus subscription payment, submit a refund request via the Learner Help Center within 14 days of your payment. How to get a FutureLearn Certificate for free? Get personalized course recommendations, track subjects and courses with reminders, and more. How do I reset it? With Coursera Plus you'll have unlimited access to over 3000 courses, Specializations and Professional Certificates. To request a Coursera Plus refund, contact Coursera using the Learner Help Center. However, like many subscription services there is a lack of transparency for the charges in my opinion. Please make it easier to contact Coursera and cancel enrollment from the website. I have forgotten my Class Central password. The course I signed up for and paid for just magically disappeared. You need to contact Coursera for questions relating to payments or refunds. Learn about our mobile app. What are some websites similar to Coursera? How do I make the most of my Class Central profile? Open ‘My Purchases page and look for the course you wish to get a refund for. How do I delete my Class Central account? You'll need to contact Apple to request a refund. Here's an article that describes steps for requesting a refund for a course: Request a Refund for a Course Payment. There are no refunds for subscriptions, but they may be canceled at any time. Please don't suggest reading this or that thread, it does not help, I have done it. Request a refund for a Coursera Plus subscription: Right now, you can't request a refund for a Coursera Plus payment using your My Purchases page. Dear Coursera, I have been charged 43 Euros for the Rec. As with any other course on Coursera, these too are provided by the leading universities and top global companies. I know you are talking about a subscription, so you will need to click the 'contact us' button at the end of the article to contact a support agent and describe your situation (as you've done here). Mobile. We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. Join Coursera for free and transform your career with degrees, certificates, Specializations, & MOOCs in data science, computer science, … Quality Standards. What are some websites similar to Udacity? Class Central is a search engine and reviews site for free online courses popularly known as MOOCs or Massive Open Online Courses. Organize and share your learning with Class Central Lists. You need to contact Coursera for questions relating to payments or refunds. Except as otherwise explicitly stated by Coursera, the third party marketplace will be solely responsible for making refunds under its refund policy, and Coursera will have no refund obligations. Refunds for Small Organizations. If you made a payment through the Coursera mobile app, that payment was processed through Apple. To get a refund of the full Coursera Plus subscription amount with 14 days time period, you need to submit a request on the My Purchases page or Contact Coursera via Learner Help Center. If you paid for an individual course or a Coursera Plus subscription, you can request a refund within 2 weeks of your payment. Will I receive a certificate for completing a MOOC? The last day to request a refund will be April 30, 2017. Understand the revenue share and how to receive payments. And … Learn online and earn valuable credentials from top universities like Yale, Michigan, Stanford, and leading companies like Google and IBM. Class Central just turned nine! To request a refund for a course on Coursera: You can't request a refund using the Coursera mobile app. On the go? Coursera - Found 101 - 250 Employees, 30 Phone Numbers and 22 Emails You may cancel an individual course and ask for a refund within 14 days. no 27118625 for which I have not used any service, nor have intention of doing so. Purchase/Refunds. But recently Coursera expanded both the number of courses as well as the length of the offer till the end of July. It can take up to 7 days for funds to return to your account after a requested refund. The best way to reach them is to look under the column labeled More at the bottom of the homepage and click on Contact. Update July 26th: Coursera has extended the offer till the end of 2020. We were able to easily find the information we were looking for. I took one small course for $13 and I think the entire thing is a scam. When and how will I receive my certificate? The price for this service is currently $400 a year per user, which is a significant savings over Pluralsight’s competing business offering. The Help Center section of Coursera is pretty easy to navigate: You can search for what you’re looking for, or explore the Help Topics. Kind Regards, 3. You can’t get a refund if you’ve already earned a Course Certificate or if 2 weeks have already passed. Coursera cannot refund payments made through the mobile app or payments processed by third parties. At the time of writing this article, Coursera was offering 1200+ free courses. I wanted to get a refund for it but they direct you to as many sites until you get tired and give up on getting that refund. For Coursera Plus annual subscriptions that come with a 14-day money back guarantee, you can request a refund for a Coursera Plus subscription payment within fourteen days of making the payment. Coursera Refund Policy. I felt fairly treated financially with the refund. If you purchased a small organization plan, you can get a full refund for any reason within 14 days of your purchase. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy. If you don't have access to a computer and need to request a refund for a purchase made in the mobile app, contact Coursera. I don't know what is happening with Coursera nowadays, but it has gone completely downhill. Most refunds are returned via the original payment method. To request a refund for a course on Coursera: Using Coursera on a computer, open your My Purchases page. You'll be un-enrolled from the course. How do I change my email address on Class Central? How do I unsubscribe from Class Central emails? If you subscribed to a Course or a Specialization, your subscription payments are not refundable, but you can cancel the subscription to end future payments. If it has been longer than 7 days, contact us about the problem. I have already tried to reach out via twitter as I do not see a contact number here. Learn about coupons, how to send gifts, and refunds. Find the course you want a refund for. My profile is empty. Will I receive any academic course credit for completing a class? If you individually paid for either x or y course, you will receive a refund within the next two weeks. How to get a Coursera Certificate for free? Right now, you can't request a refund for a Coursera Plus payment using your My Purchases page. Solve problems with your Coursera account, Under the "Refund Deadline" column, click. If your organization requires additional information on the payment receipt, such as your organization’s name, address and tax ID or VAT, you can add this information on via your organization Settings page and then print receipts that include this information for your plan purchases using your Account page. My credit card is being charged without any subscriptions or courses being taken. Invoices for small organizations. You need to contact Coursera for questions relating to payments or refunds. I just don't understand how they are allowed to function like this. What Are Ways to Contact Coursera? Payments for courses are processed by the course providers, not Class Central. Click on ‘Get Refund below the ‘Refund Deadline column. Are these online courses (MOOCs) really free? Once your small organization plan is terminated, your programs will be deleted and any program member enrolled in a course from the program will go into to audit mode. View our Lists Showcase, Written by Pat Bowden I will find out … I don't understand. If you have any questions or would like to request a refund, please feel free to contact Coursera’s 24/7 learner support team via the Request a Refund article in the Learner Help Center. For Professional Education courses, you can contact edX support to request a refund up to 2 days after your course starts. How to get a Udacity Certificate for free? Is my Class Central profile public or private? But if you don' think it's for you, you'll receive a full refund within 14 days of starting your subscription! Look for a Help, FAQ, Support or Contact Us link on the Coursera page or go to this link: 18M Learners, 70K Reviews: Class Central’s 2020 Year in Review, The 100 Most Popular Free Online Courses (2021 Edition). Browse Courses, Payments for courses are processed by the course providers, not Class Central. Selling & Promotion. | Under the "Refund Deadline" column, click Get Refund. Last updated on February 03rd, 2020, Looking for a listing of Coursera courses? Refunds will not be provided if requested after this 14-day period. We require contact information to ensure our reviewers are real. Courses listed on an iPad App are not the same as those listed when logged into an account on a computer. Coursera Plus subscribers can request a full refund within 14 days of paying for the service. How do I get a refund for a Udacity course? At the end of March, the world’s largest MOOC provider Coursera announced that they are offering 100 free online courses in response to Covid-19 till the end of May. Coursera has a lot of different services, but if we’re looking for the best apples vs apples comparison, it makes sense to look Coursera for Business, which is a service that gives your business unlimited access to Coursera’s catalog of courses. It may not be completely accurate in every circumstance. I request for a refund. What are some websites similar to FutureLearn? These courses are free of any charge for learning purposes. Instructor Payments. We didn’t see any helplines, however – the Contact section redirected us back to the Help Center. Look for a Help, FAQ, Support or Contact Us link on the Coursera page or go to this link: https://learner.coursera.help/hc/en-us/sections/201907016. How do I get a refund for a Coursera course? Support contact information almost impossible to find Incredibly difficult to contact support. For information about how to unenroll from a course, see How do I unenroll from a course? Class Central's Help Center represents our best effort to answer the most common questions new learners face. To request a refund for a professional education course, use the Contact Us or Help options on edX.org or click Submit a Request below. Refunds can take up to 5 business days (7 business days outside the U.S.) and will be posted to the credit card used at the time of registration. Registrants received an automated email from Eventbrite with a refund confirmation.